1. Transportation method
We employ safe and reliable shipping methods to ensure your products arrive intact. Our logistics partners choose appropriate shipping methods based on the orders and destinations.
2. Packaging and protection
To safeguard your purchased products, we carefully package items before shipping. We utilize professional packaging materials such as foam padding, bubble wrap, or other suitable protective materials to ensure products remain undamaged during transit.
3. Shipping time
Shipping times will vary based on your geographic location and selected shipping method. Generally, we will ship the goods within one to two working days after receiving the order confirmation, and provide the corresponding tracking number so that you can track your package at any time.
4. Shipping costs and fees
Shipping costs will vary based on your geographic location, package weight, and selected shipping method. During the checkout process, we display clear shipping amounts to ensure you are aware of all charges.
If you notice any obvious damage or quality issues when you receive your product, please contact our customer service team immediately. We will do our best to resolve the issue and may offer the option of returning, refunding or replacing the item. Please read our returns policy for more details.
Contact us
Tel: +852 8192 5487
Email:service@honesttradingltd.com
Address:ROOMS 1318-19 13/F HOLLYWOOD PLAZA 610 NATHAN ROAD MONGKOK KL